The Aeroplan website is endlessly frustrating. Just when you think you’ve got what you want, they yank the carpet out from under you– ha! You’ve got your flight all picked out? Well, in the 2 minutes that you took to make sure it was the right one, it vaporized!

Today when I’d done battle and emerged, bloody but somewhat victorious, I saw this farewell graphic and realized how ridiculous it is, and yet how much it explains…

  thinking outside box in the head.jpg